daka7 Privacy Policy

Introduction

Welcome to the daka7 Privacy Policy. daka7 ("we", "us", or "our") operates the website https://daka7.bio and provides online gaming services including cricket betting, live casino, slots, poker, and entertainment games to adult players in Bangladesh. This Privacy Policy explains in plain language how we collect, use, store, share, and protect the personal information you provide when you register an account, make a deposit, place a bet, or otherwise interact with our platform.

This Privacy Policy applies to all users of daka7 regardless of location, but is specifically designed to address the needs and expectations of players based in Bangladesh, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. By accessing or using daka7, you confirm that you are at least 21 years of age and that you have read, understood, and consent to the practices described in this policy.

Information We Collect

daka7 collects personal information in several ways — directly from you when you register or transact, automatically through your use of the platform, and occasionally from trusted third-party verification services. The categories of information we collect are set out below.

Personal Identification Information

• Full name, date of birth, and nationality (required to verify you are aged 21 or above and eligible to play).
• Email address and mobile phone number used to create and manage your daka7 account.
• A government-issued photo ID (such as a National ID card or passport) for identity verification as required under our know-your-customer (KYC) process.
• Residential address, including city and district within Bangladesh (e.g. Dhaka, Chittagong, Sylhet).

Financial and Transaction Information

• Deposit and withdrawal transaction records, including amounts in BDT and the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, or others).
• Betting history, game participation records, and bonus or free spin activity across all daka7 products.
• Account balance information, including any pending withdrawals or active bonus wallets.

Technical and Usage Data

• Device identifiers, operating system, browser type, and screen resolution used when you access daka7.
• IP address, approximate geolocation (city or region level), and internet service provider details.
• Session logs, pages visited, time spent on each section, and any error reports generated during your session.

How We Use Your Information

daka7 uses the information we collect for the following purposes. We process personal data only where we have a lawful basis to do so — typically because you have given your consent, because it is necessary to fulfil our contract with you, or because we have a legitimate interest in doing so.

• Account creation, verification, and ongoing management — including confirming your identity and age (21+ only) through our KYC process.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Delivering personalised game recommendations, bonus offers, and promotional communications relevant to your activity on daka7.
• Detecting, investigating, and preventing fraudulent transactions, money laundering, and other unlawful activities.
• Providing customer support, responding to enquiries, and resolving account disputes in a timely manner.
• Monitoring platform performance, conducting internal analytics, and improving the quality and safety of daka7 services for all players in Bangladesh.

Payment Data and Financial Information

All financial transactions on daka7 are processed through secure, encrypted payment gateways. When you make a deposit using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported method, our payment partners handle the actual card or mobile wallet data. daka7 does not store complete card numbers, mobile banking PINs, or full account credentials on our own servers.

We retain transaction records (amounts, dates, and payment methods used) for the following reasons:

• To resolve any disputes related to deposits or withdrawals that a player may raise within a reasonable period.
• To comply with anti-money laundering (AML) obligations and other applicable legal requirements.
• To provide you with an accurate transaction history accessible from your account dashboard.

Disclosure of Your Information

daka7 does not sell, trade, or transfer your personally identifiable information to outside parties except in the limited circumstances described below. We may share your information with:

Trusted Service Providers

We engage carefully selected third-party companies to assist in operating our website, processing payments, conducting fraud detection, providing customer support infrastructure, and performing data analytics. These service providers are bound by strict confidentiality obligations and are permitted to use your data only to carry out services on our behalf — not for their own independent purposes.

Legal and Regulatory Obligations

daka7 may disclose your personal information to law enforcement, regulatory authorities, or other governmental bodies when we are required to do so by applicable law, court order, or legal process. We may also disclose information where disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our players and staff.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of daka7's business assets, personal data we hold about you may be transferred to the acquiring entity as part of that transaction. You will be notified by email or by a prominent notice on daka7 prior to your data being subject to a different privacy policy.

Cookies and Tracking Technologies

daka7 uses cookies — small text files stored on your device — and similar tracking technologies to enhance your experience on our platform. Cookies help us keep you logged in, remember your game preferences, track session activity for security purposes, and understand how players navigate the platform so we can continually improve it. The types of cookies we use include:

• Essential cookies: Required for core platform functionality such as secure login sessions, account authentication, and bet placement. These cannot be disabled without affecting your ability to use the site.
• Analytical cookies: Help us understand aggregate user behaviour — pages visited, session durations, and feature engagement — so we can optimise the platform for players in Bangladesh.
• Preference cookies: Store your settings such as preferred language, display options, and any personalisation choices you have made on the daka7 platform.

Most modern browsers allow you to control cookie settings, including blocking or deleting cookies. Please be aware that disabling essential cookies may prevent you from using certain features of daka7, including logging in to your account or placing bets. Continued use of our platform after being notified of our cookie use constitutes your acceptance of this policy.

Data Retention

daka7 retains your personal data for as long as your account remains active or as long as is necessary to provide you with our services. When you close your account, we will retain certain data for a period of up to five (5) years in accordance with applicable anti-money laundering and fraud prevention requirements. After this period, your data will be securely deleted or anonymised.

Transaction records, betting histories, and KYC documents may be retained for longer periods where required by law or where there is an ongoing investigation or dispute relating to your account.

Your Rights Over Your Personal Data

As a daka7 player, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a clear description of your request.

• Right of access: You may request a copy of all personal data we hold about you at any time.
• Right to rectification: If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to daka7.
• Right to restrict processing: You may ask us to limit how we use your data while a complaint or request is being investigated.
• Right to withdraw consent: Where we process your data based on consent, you may withdraw that consent at any time by contacting our support team — though this will not affect any processing already carried out.

daka7 will respond to all verified data rights requests within 30 days. In complex cases we may extend this period by a further 30 days, and we will notify you if this is necessary.

Security of Your Information

daka7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption on all data transmissions, secure server infrastructure with restricted access controls, regular security audits and vulnerability assessments, and staff training on data protection and confidentiality obligations.

While daka7 takes all reasonable precautions to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure. We therefore cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify affected players as promptly as possible.

Third-Party Links

daka7 may occasionally include references to game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi within our platform content. These providers operate under their own terms and privacy policies, which are independent of daka7. We are not responsible for the privacy practices or content of any third-party services integrated into our platform. We encourage you to review the privacy policy of any third-party provider whose services you access through daka7.

Changes to This Privacy Policy

daka7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes to this policy, we will update the "Last Updated" date at the top of the page and, where appropriate, notify registered players by email or by a visible notice on the daka7 platform.

Your continued use of daka7 following any changes to this Privacy Policy constitutes your acceptance of those changes. We recommend that you review this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way daka7 handles your personal data, our support team is ready to assist you. We are committed to resolving all privacy-related queries in a transparent, timely, and professional manner.

Email us at: [email protected]